Previous incidents

August 2022
Aug 27, 2022
1 incident

Benchmark Judicial Viewer is down

Downtime

Resolved Aug 27, 2022 at 5:11pm UTC

Benchmark Judicial Viewer recovered.

1 previous update
Aug 20, 2022
1 incident

OnBase Public Search is down

Downtime

Resolved Aug 20, 2022 at 4:38pm UTC

OnBase Public Search recovered.

1 previous update
Aug 16, 2022
1 incident

Public Website is down

Downtime

Resolved Aug 16, 2022 at 8:38pm UTC

Public Website recovered.

1 previous update
July 2022
Jul 28, 2022
1 incident

Landmark eRecording Service is down

Downtime

Resolved Jul 28, 2022 at 7:48pm UTC

Landmark eRecording Service recovered.

1 previous update
Jul 21, 2022
1 incident

Landmark eRecording Service is down

Downtime

Resolved Jul 22, 2022 at 1:28am UTC

Landmark eRecording Service recovered.

1 previous update
Jul 14, 2022
1 incident

Public Payment Portal, Landmark Public Access, OnBase Public Search, CCIS 3.0...

Downtime

Resolved Jul 18, 2022 at 2:32pm UTC

eCitations - FHP and eCitations - FCSO recovered.

7 previous updates
Jul 11, 2022
1 incident

Landmark Public Access is down

Downtime

Resolved Jul 11, 2022 at 6:25pm UTC

Landmark Public Access recovered.

1 previous update
Jul 01, 2022
1 incident

Benchmark Judicial Viewer is down

Downtime

Resolved Jul 1, 2022 at 6:19pm UTC

Benchmark Judicial Viewer recovered.

1 previous update
June 2022
Jun 27, 2022
1 incident

Benchmark Judicial Viewer is down

Downtime

Resolved Jun 27, 2022 at 5:59pm UTC

Post-Mortem

Internal security certificates failed auto-renewal and binding auto-replacement causing the internal load balancers to drop connections to all web servers hosting the Judicial Viewer.

An upgrade to the load balancer and a review of our internal monitoring for expiring certificates will help to mitigate this from happening again.

Also, finding a way to stager the expiration date of certificates on unique web servers will help mitigate this type of issue.

2 previous updates